Access
About the Venue
The Ffwrnes is a modern performance and conference venue in the centre of Llanelli. The Main auditorium has seating for 504, or 444 when the orchestra pit is in use, also a studio space which seats up to 100 and other smaller meeting rooms.
We're committed to making your visit as comfortable and enjoyable as possible, so please let our staff know your requirements in advance.
BSL
Please see our BSL interpreted video introduction to our three venues here.
Audio description
An audio described tour of the Ffwrnes is available here.
Getting Here
The Ffwrnes is located in Llanelli's Eastgate area and is within easy access (about a 1-minute walk) of the Eastgate pay & display car park. The Eastgate car park (SA15 1SE) is pay & display between 8am – 6pm, with a maximum stay of 4 hours. There are several accessible parking bays here.
Longer stay parking can be found at Tomas/Edgar Street Car Park (SA15 3JE) or Church Street Car Park (SA15 3BB) which are both about a 7 minute walk
The town's bus station is within walking distance, and a taxi rank is located on Park Street right outside the theatre.
The town's train station is located on Great Western Crescent (SA15 2RN) and is approximately 10 minutes from the Ffwrnes by car, and around 20 minutes on foot.
The theatre's main entrance is on Park Street, which is partly pedestrianised. There is level access from the street to the box office.
The building has two main floors and there are stairs and lift access between them.
Booking Tickets
The Box Office is located on the ground floor and is open 10am to 3pm from Tuesdays to Saturdays for in-person or phone bookings.
If you would like to book a wheelchair space or a Hynt ticket, please contact the box office on 0345 226 3510, or you can email us outside of our box office opening hours at theatres@carmarthenshire.gov.uk
Please let our box office team know when booking if you will need to borrow a wheelchair when you attend. (You can also ask a member of staff when you arrive, although we cannot guarantee that one will be available).
Hynt
The Ffwrnes is a member of Hynt.
Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer when attending performances at our venues.
Click here to find out whether you or the person you care for are eligible for a card or click here to apply.
Accessible Performances
Click here to browse the accessible performances we have on offer
Spaces and Accessible Seating
We sell wheelchair spaces in person at the Box Office or by phone only. This is because different spaces are suitable for different types of wheelchair and we want to ensure audience members have the correct area for their needs. When booking your ticket please let us know if you require a wheelchair space, as the physical seats usually need to be removed in advance of your arrival.
If you wish to transfer from your wheelchair into a theatre seat, this is also an option as long as you could leave the theatre unaided in the event of an emergency. Our Box Office team will discuss your requirements with you and seat you in the most appropriate area (subject to availability).
Main House
The main house theatre seating is spread across two levels:
The stalls are tiered and are accessed from the foyer level. Row D has level access, with up to 6 wheelchair spaces.
The circle is tiered and accessed by stairs or lift from the ground floor. Row C has level access and has spaces for 2 wheelchair users.
The main house theatre seating can also be retracted for cabaret events, where tables and chairs are all on level access.
When booking your ticket please let us know if you require a wheelchair space, as the physical seats usually need to be removed in advance of your arrival.
Studio
The studio theatre seating is flexible, and the layout varies according to the production; some seating is at floor level with further seating on a flexible tiered seating unit.
There is space for up to 2 wheelchair users in the studio.
The studio seating is usually unreserved, so when booking your ticket please let us know if you require a wheelchair space, so that a space can be reserved for you and your companion/s.
Meeting Rooms
There is a conference space (The Crochan) and a small meeting room (The Casting Room) on the first floor. Both spaces are fully accessible and can be accessed by stairs or lift from the ground floor.
Venue facilities
Bar & Café
The Bar Caffi Cwtsh is located on the ground floor and usually opens an hour before the show for drinks, snacks, and refreshments.
The Oriel Bar is located on the first floor and opens an hour before the show (but only when the Circle or Studio are open).
Toilets
There are accessible toilets on both the ground floor and first floor. Toilets are plentiful and are located across the building near to all the main spaces and rooms.
Changing Place Facility
The Ffwrnes has a newly installed Changing Place, a larger than average disabled toilet with specialist hoisting equipment to assist those who may need help to use the toilet or be changed. The Ffwrnes Changing Place is located at on the ground floor adjacent to the Café.
Baby Changing Facility
A baby changing facility is available on the ground floor adjacent to the Café.
Hearing Loop
An infrared hearing loop system is in place throughout the building. Headsets are required to use the hearing loop and can be requested from any member of staff. Two types of headsets are available; an amplifier; and a receiver which is compatible with hearing aids, and which requires you to turn your hearing aid to the ‘T’ position.
Assistance dogs
Assistance dogs are welcome. Please inform the Box Office when booking your tickets and they will help you find the most suitable seat. Water bowls can be provided on request.
Emergency Evacuation Information
In the event of an emergency evacuation, there will be a visual and audible alarm. Our front of house team will provide instructions on how to evacuate, the nearest muster points and refuge areas.
Visual Story
A visual story, to assist audiences with an autistic spectrum condition, a sensory and communication disorder, or a learning disability to prepare for their visit and become familiar with the surroundings can be accessed here.
Brochure
The brochure can be provided in large print and in alternative formats on request. Please email theatres@carmarthenshire.gov.uk
