Access

About the Venue

The Glowyr / Miners' is an intimate former coal miners' institute with 144 seats. It is a historical building with limited access.

We're committed to making your visit as comfortable and enjoyable as possible, so please let our staff know your requirements in advance.

BSL

Please see our BSL interpreted video introduction to our three venues here.

Audio description

An audio described tour of the Glowyr / Miners' is available here.

Getting Here

The Glowyr / Miners' is located just off Wind Street, behind the Welfare Social Club and next to St Michael's Church

The nearest car park is Tir-y-Dail Lane (SA18 3DN) and is situated right outside the theatre. It is pay and display between 8am - 6pm (free after 6pm) and has a number of accessible parking bays.

Ammanford bus station is located on College Street in the town centre and is about a 3-minute walk to the theatre.

The town's train station is located on Ffordd-Yr-Orsaf (SA18 2DD) and is approximately 3 minutes from the Glowyr / Miners' by car, and around 15 minutes on foot.

The building has three main floors. None of the theatre has level access and you will need to let us know if you have any access needs so we can advise you and be prepared for your visit.

Booking Tickets

The Box Office is open 10am to 3pm from Tuesdays to Saturdays for phone bookings only. Tickets can also be purchased from Ammanford Library (3 Wind Street) click here for opening hours.

If you would like to book a wheelchair space or a Hynt ticket, please contact the box office on 0345 226 3510, or you can email us outside of our box office opening hours at theatres@carmarthenshire.gov.uk

Hynt

The Glowyr / Miners' is a member of Hynt.

Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer when attending performances at our venues.

Click here to find out whether you or the person you care for are eligible for a card or click here to apply.

Accessible Performances

Click here to browse the accessible performances we have on offer

Spaces and Accessible Seating

Whilst our building is a beautiful Grade II listed theatre we are aware that our historical setting may present barriers for some, making it challenging to access some of our services. If you have any access needs please contact us so we can help facilitate your visit.

Box Office

The box office is situated on the ground floor. It is accessed via the front entrance via 3 steps.

There is a mezzanine area on the second floor, accessed by two flights of stairs, with a small seating area.

Theatre

The theatre is located on the third floor, accessed by four flights of stairs.

The theatre seating is all tiered and is accessed from the back of the auditorium. There are fairly steep steps down to the tiers and to floor level.

We sell wheelchair spaces in person at the Box Office or by phone only. When booking your ticket please let us know if you require a wheelchair space. One space for a wheelchair user is available in the auditorium, at floor level (J15) in the auditorium, only accessed via lift.

There is lift access to the theatre on the third floor. The entrance for the lift is located at the rear of the building (within the Street Youth Service building). The landing for the lift at the theatre level is in the backstage area, and you will need to cross the stage to reach the seating area. Please let us know if you wish to use the lift and a member of staff will assist and escort you via the lift to the theatre.

When booking your ticket please let us know if you require use of the lift so that we can be prepared to escort you.

If you wish to transfer from your wheelchair into a theatre seat, this is only possible as long as you could leave the theatre unaided in the event of an emergency, which involves four flights of stairs. If you are unable to evacuate yourself without a wheelchair, we would recommend you to book a wheelchair space. Our Box Office team will discuss your requirements with you and seat you in the most appropriate area (subject to availability).

Venue facilities

Bar & Kiosk

The theatre does not have a dedicated bar or kiosk, but a selection of wines, beers, soft drinks, and confectionary are sold from the box office, which is located on the ground floor (accessed via some steps). We can bring items to customers in their seat, either pre-show or during the interval, so please just ask a member of staff and we will be happy to assist.

Toilets

There is a male toilet on the ground floor opposite the box office, and a female toilet on the first-floor mezzanine level.

There is an accessible toilet on the second floor, located in the backstage area (near the lift landing and dressing rooms).

Assistance dogs

Assistance dogs are welcome. Please inform the Box Office when booking your tickets and they will help you find the most suitable seat. Water bowls can be provided on request.

Emergency Evacuation Information

In the event of an emergency evacuation, there will be a visual and audible alarm. Our front of house team will provide instructions on how to evacuate, the nearest muster points and refuge areas.

Brochure

The brochure can be provided in large print and in alternative formats on request. Please email theatres@carmarthenshire.gov.uk