Access
About the Venue
The Lyric is a traditional art-deco theatre with 593 seats, located in the centre of Carmarthen.
We're committed to making your visit as comfortable and enjoyable as possible, so please let our staff know your requirements in advance.
BSL
Please see our BSL interpreted video introduction to our three venues here.
Audio description
An audio described tour of the Lyric is available here.
Getting Here
The Lyric is located on King Street. King Street is a one-way system and there is a drop-off point directly outside of the theatre.
The nearest car park is St Peter's Car Park (SA31 1QP) which is pay & display between 8am - 6pm (free after 6pm), and about a 4-minute walk away from the Lyric.
After 6pm the council car park at 3 Spilman Street (SA31 9SA) becomes available for use by the public and this is the closest car park to the theatre (3-minute walk).
Carmarthen's bus station is located on Blue Street which is close to the town centre. The Lyric is about a 4-minute walk from here.
The town's train station is located on Station Road (SA31 2BE) and is approximately 5 minutes from the Lyric by car, and around 10 minutes on foot.
The building has three main floors. There is level access from the street to the box office on the ground floor.
Booking Tickets
The Box Office is open 10am to 3pm from Tuesdays to Saturdays for in-person or phone bookings.
If you would like to book a wheelchair space or a Hynt ticket, please contact the box office on 0345 226 3510, or you can email us outside of our box office opening hours at theatres@carmarthenshire.gov.uk
Please let our box office team know when booking if you will need to borrow a wheelchair when you attend. (You can also ask a member of staff when you arrive, although we cannot guarantee that one will be available).
Hynt
The Lyric is a member of Hynt.
Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer when attending performances at our venues.
Click here to find out whether you or the person you care for are eligible for a card or click here to apply.
Accessible Performances
Click here to browse the accessible performances we have on offer.
Spaces and Accessible Seating
We sell wheelchair spaces in person at the Box Office or by phone only. This is because different spaces are suitable for different types of wheelchair and we want to ensure audience members have the correct area for their needs. When booking your ticket please let us know if you require a wheelchair space, as the physical seats usually need to be removed in advance of your arrival.
If you wish to transfer from your wheelchair into a theatre seat, this is also an option as long as you could leave the theatre unaided in the event of an emergency. Our Box Office team will discuss your requirements with you and seat you in the most appropriate area (subject to availability).
Main House
The main house theatre seating is spread across three levels:
The stalls are level and are accessed from the foyer level. There are spaces for up to 6 wheelchair spaces and these are located at the end of aisles at B2, E2, E20, J2, J20, and L2.
When booking your ticket please let us know if you require a wheelchair space, as the physical seats usually need to be removed in advance of your arrival.
The mezzanine is on the first floor and is accessed by stairs or lift. There are two rows in the mezzanine; Row A is level and Row B has one step.
The circle is all tiered and is only accessed by stairs.
Studio
There is a small studio space on the first floor and can be accessed by lift or stairs.
Venue facilities
Bar & Kiosk
The Kiosk is located on the ground floor, opposite the box office, and usually opens an hour before the show for drinks, snacks, and refreshments.
The Bar is located on the first floor and opens an hour before the show (but usually only when the Circle is open). There is lift and stair access to the Bar.
Toilets
There are accessible toilets on the ground floor, and on the first floor near the Circle Bar and near the Mezzanine (outside the Studio).
Hearing Loop
An infrared hearing loop system is in place throughout the building. Headsets are required to use the hearing loop and can be requested from any member of staff. Two types of headsets are available; an amplifier; and a receiver which is compatible with hearing aids, and which requires you to turn your hearing aid to the ‘T’ position.
Assistance dogs
Assistance dogs are welcome. Please inform the Box Office when booking your tickets and they will help you find the most suitable seat. Water bowls can be provided on request.
Emergency Evacuation Information
In the event of an emergency evacuation, there will be a visual and audible alarm. Our front of house team will provide instructions on how to evacuate, the nearest muster points and refuge areas.
Brochure
The brochure can be provided in large print and in alternative formats on request. Please email theatres@carmarthenshire.gov.uk
